Suurkivi accepts all payments made through the Makecommerce. In the secure environment of Maksekeskus AS, the customer can pay with a bank link in the following banks: Swedbank, SEB, Luminor, LHV, Coop, Pocopay. Suurkivi Disain OÜ does not have access to the Customer's credit card and bank account data.
Suurkivi Disain OÜ is the data controller for personal data. Suurkivi Disain OÜ transfers the necessary personal data for payment processing to the authorized processor Maksekeskus AS.

Shipments are via Omniva only and are generally 2-3 days. Please note that Suurkivi offers delivery for its products within Estonia ONLY. There is a flat fee of $5 Euros to cover shipping costs.

We deliver Suurkivi products within Estonia. If you are in the United States, you can view and order Suurkivi accessories through the Shopify store at suurkiviusa.com. The US Shopify store delivers ONLY to the United States.

We currently do not ship orders to multiple addresses.

Well, Suurkivi is an e-commerce store operating within Estonia only. Based on customer feedback, we are not planning for any physical retail location. However, we do sell our products at Mardilaat in November and at a few regional fairs and markets. Watch for our exhibit at your next regional fair. We will post the next upcoming fair on our website.

Once the order has been placed in SuurkiviOU, you cannot make changes. For help, call customer service at info@suurkivi.ee

You have the right to exchange and return the ordered products within 14 days of receiving the order, provided that the exchanged or returned products are undamaged and in their original condition. To exchange or return goods, please write to us here or info@suurkividisain.ee and state your order number. In case of exchange, also the link of the desired replacement product.

You have the right to exchange and return the ordered products within 14 days of receiving the order, provided that the exchanged or returned products are undamaged and in their original condition. To exchange or return goods, please write to us here or info@suurkividisain.ee and state your order number. In case of exchange, also the link of the desired replacement product. In case of a refund, the amount will be returned to you within 4 working days at the latest.

Our goal at SuurkiviOU is customer satisfaction. For assistance, please contact our customer service representatives at +372 55573536.

If you live in the United States, you can view and order Suurkivi accessories through the Shopify store at suurkiviusa.com. The US Shopify store delivers ONLY to the United States.